Last Updated: August 10, 2026
Heads Down Group (“Heads Down Group,” “we,” “us,” or “our”) is a consulting and professional services business. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, engage our services, or participate in our email or SMS communications.
Depending on how you interact with Heads Down Group, we may collect information including:
Name
Email address
Telephone or mobile number
Company name and professional information
Billing and payment-related information
Information provided through forms, emails, meetings, or other communications
Information related to consulting engagements, projects, or requested services
SMS messaging preferences, consent, and opt-out status
Website usage and technical information such as IP address, browser type, device information, and pages visited
We may also collect other information that you voluntarily provide to us.
Heads Down Group may use collected information to:
Provide consulting and professional services
Communicate with clients, prospective clients, partners, and other contacts
Provide project updates and administrative notifications
Schedule and confirm meetings
Respond to questions and support requests
Send invoices, payment information, and other business communications
Operate and improve our website and services
Maintain records relating to our business relationships
Protect the security and integrity of our systems and services
Comply with applicable legal and regulatory requirements
Send marketing or promotional communications where appropriate and where required consent has been obtained
Heads Down Group may offer SMS text messaging for individuals who voluntarily choose to receive messages.
SMS messages may include client communications, project updates, scheduling information, reminders, administrative notifications, support communications, and other information relating to your relationship with Heads Down Group.
Where promotional or marketing SMS messages are offered, separate consent may be requested.
Message frequency varies based on your relationship and interactions with Heads Down Group.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance.
Participation in our SMS program is voluntary.
Heads Down Group does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.
Information may be provided to vendors and service providers that perform services on our behalf, including communications, telecommunications, hosting, technology, payment processing, analytics, and professional services providers. These providers may use the information only as necessary to provide services to Heads Down Group or as otherwise permitted by law.
SMS opt-in information and consent will not be transferred to third parties for their own marketing purposes.
Heads Down Group may disclose information:
To service providers that help us operate our business
To professional advisors such as accountants, attorneys, and consultants
When required by law, regulation, court order, or legal process
When reasonably necessary to protect the rights, security, or property of Heads Down Group or others
In connection with a merger, acquisition, financing, restructuring, or sale of all or part of the business
We do not sell personal information for third-party advertising purposes.
Our website may use cookies and similar technologies to operate the website, understand usage, maintain security, and improve user experience.
Third-party services incorporated into our website may also use cookies or similar technologies according to their own privacy policies.
Heads Down Group uses reasonable administrative, organizational, and technical safeguards designed to protect personal information.
However, no electronic transmission, communication system, or storage method can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to provide our services, maintain business and financial records, fulfill contractual obligations, resolve disputes, comply with legal obligations, and enforce our agreements.
You may request that we update or correct certain personal information we maintain about you.
You may unsubscribe from marketing emails using the unsubscribe mechanism included in those communications.
For SMS communications, reply STOP to opt out and HELP for assistance.
Our website may contain links to websites or services operated by third parties. Heads Down Group is not responsible for the privacy practices of those third parties.
We may update this Privacy Policy periodically to reflect changes in our business, services, technology, or legal requirements.
The “Last Updated” date at the top of this page indicates when the policy was most recently revised.
If you have questions regarding this Privacy Policy or our privacy practices, contact:
Heads Down Group
Email: dsmith@headsdowngroup.com
Website: https://headsdowngroup.com
Last Updated: August 10, 2026
These Terms & Conditions govern use of the Heads Down Group website and participation in communications and services offered by Heads Down Group.
Heads Down Group provides consulting, advisory, technology, and related professional services.
Information presented on the Heads Down Group website is provided for general informational purposes and may describe services, capabilities, perspectives, or other business information.
Specific consulting engagements may be subject to separate proposals, statements of work, contracts, or other written agreements. If a separate written agreement conflicts with these Terms regarding a consulting engagement, the terms of that agreement will govern that engagement.
Heads Down Group may provide an SMS messaging program for clients, prospective clients, partners, and other individuals who have agreed to receive text messages from us.
Messages may include:
Client communications
Project updates
Meeting and scheduling notifications
Reminders
Administrative communications
Service or support information
Requested information
Other communications related to your relationship with Heads Down Group
Marketing or promotional messages may also be offered to individuals who have separately consented to receive those communications.
By voluntarily opting in to a Heads Down Group SMS program, you agree to receive text messages from Heads Down Group at the mobile telephone number you provided.
SMS participation is voluntary.
Consent to receive marketing or promotional SMS messages is not a condition of purchasing consulting services from Heads Down Group.
Consent applies to communications from Heads Down Group and does not authorize unrelated third parties to send you messages.
Message frequency varies depending on your interactions with Heads Down Group, active projects, scheduling activity, and the types of communications you have chosen to receive.
Message and data rates may apply.
Your wireless carrier may charge fees for sending or receiving SMS or MMS messages according to your mobile service plan.
You may unsubscribe from Heads Down Group SMS messages at any time by replying STOP.
After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. You will not receive additional SMS messages from that messaging program unless you subsequently opt in again.
For assistance with SMS communications, reply HELP to a Heads Down Group message.
You may also contact:
Heads Down Group
Email: dsmith@headsdowngroup.com
Website: https://headsdowngroup.com
Your privacy is important to us.
Information collected through the Heads Down Group SMS program is governed by our Privacy Policy:
https://headsdowngroup.com/privacy
Mobile phone numbers, SMS opt-in information, and SMS consent information are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Wireless carriers are not liable for delayed or undelivered messages.
Message delivery may be affected by your wireless carrier, network availability, device, geographic location, and other factors outside Heads Down Group's control.
You agree not to misuse the Heads Down Group website, communications systems, or services, including by attempting to interfere with their operation, access systems without authorization, or use them for unlawful purposes.
Unless otherwise stated, content created and published by Heads Down Group on its website, including text, graphics, branding, and original materials, is owned by Heads Down Group or used with permission.
Nothing on the website grants a license to use Heads Down Group trademarks, branding, or proprietary materials without permission.
Intellectual property rights associated with specific consulting engagements may be governed by the applicable consulting agreement or statement of work.
Information provided through the Heads Down Group website is general in nature and does not create a consulting, advisory, fiduciary, legal, accounting, or other professional relationship unless expressly established through a separate agreement.
To the maximum extent permitted by applicable law, Heads Down Group will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of this website.
Any liability relating to a consulting engagement may be governed separately by the applicable consulting agreement.
Heads Down Group may revise these Terms periodically.
The current version will be published on this page with the applicable “Last Updated” date.
Questions regarding these Terms or the Heads Down Group SMS program may be directed to:
Heads Down Group
Email: dsmith@headsdowngroup.com
Website: https://headsdowngroup.com